LUPAI Support
For help with LUPAI, email hello@mar-ai.org.
What LUPAI does
LUPAI helps you study for the food protection manager certification exam with written lessons, source-linked practice questions, review of missed questions and an optional timed practice test. Its study questions use the FDA Food Code 2022 and November 2024 Supplement. Check your local rules and your exam provider's current requirements and source edition.
LUPAI is practice only. It does not administer an exam, issue a certificate or food handler card, or replace an accredited course or proctored exam. A practice score is not an exam result or a promise that you will pass. LUPAI is independent of exam providers, the FDA and health departments, and does not promise to match any one provider's test.
Purchase help
Welcome is free. One purchase unlocks the rest of the course; the App Store shows the price before you buy. If you already bought it and the content is locked, open Settings in LUPAI and tap I already paid (Restore Purchases) while using the Apple Account that made the purchase. The purchase screen has the same button. Apple handles billing and refund requests.
Report a question or app problem
Email hello@mar-ai.org and describe what you saw. You can use the app's help or report control to prepare an email with the app version, chapter and question, language, iPhone model and iOS version. Read or edit it before sending. If mail is not set up on your iPhone, copy the address and write from another mail app.
For how support email and optional voice answers are handled, read the LUPAI Privacy Policy.